Tera Doty-Blance



Binghamton University, Binghamton, NY
B.A. Biological Sciences (1999)


Teaching Resource Center
Broome Community College, Binghamton, NY - Instructional Designer (2009 - present)

Responsibilities - Provide pedagogical and technical support to faculty creating courses and learning materials for online and web enhanced courses. Work closely and collaboratively, teaming with faculty, support staff, and members of the SUNY community assisting faculty to design, develop, test, and support computer-mediated, asynchronous instructional materials/courses. Conduct workshops, demonstrations, and individual training sessions for faculty on the use of the ANGEL Learning Management System and online pedagogy. Create documentation and instructions to assist faculty in course development. Track course development progress, monitor ongoing courses. Troubleshoot problems in technology and course delivery for online courses. Compile and create materials for the Online Academy website http://www.sunybroome.edu/online in the Campus EAI CMS. Maintain and administer the authenticated side of the campus iTunes U instance. Assist and facilitate the production of multimedia course content for distribution via iTunes U or ANGEL. Maintain and update the Online@BCC facebook page. Participate in multiple campus-wide initiatives and committees. Co-chair the Google Apps Migration Committee.

Memorial Library
SUNY Cortland, Cortland, NY - Software Training and Support Specialist (2006 - 2009)

Responsibilities - Coordinate instruction, through workshops and one on one trainings, of college faculty and staff in the use of campus supported software and hardware in both Windows and Macintosh environments. Creation of training materials and documentation. Design and maintenance of WebCT based instructional areas. Serve as instructional point person for podcast production and iTunes U. Produce podcasts of workshop related instructional materials and library presentations. Supervise and instruct undergraduate interns in the support of multimedia production for faculty, staff and students. Provide software training to Library student employees. Provide day to day troubleshooting and technical support to faculty and staff. Solicit and create materials for the campus-wide collaborative technology-related knowledge database - TechInfo.  Staff the TechInfo Help chat. Participate in multiple campus-wide initiatives and committees.

Center for Learning and Teaching
Binghamton University, Binghamton, NY - Technical Support Specialist (2001 - 2006)    

Responsibilities - Provide technical and educational support for multimedia applications and equipment for faculty, staff and students in both Windows and Macintosh environments. Organize and present technology based workshops for pre-service and in-service educators, with corresponding documentation. Design and construct a portable distance learning/video recording suite.  Develop an online interface for distance learning modules.  Maintain program and departmental Blackboard based components. Supervise and instruct undergraduate interns in development of websites, electronic portfolios, and video tutorials. Install and troubleshoot hardware, software and peripherals.  Integrate digital photographs and design original graphics for hard copy publications. Design and maintain several program, grant and department websites.

  • Examples of Websites -
http://ciws.binghamton.edu http://bingweb.binghamton.edu/~biol440/ http://csmte.binghamton.edu http://bingweb.binghamton.edu/~annatan/

Freelance Technology Trainer  (2008 – Present)

Responsibilities - Provide daylong instruction and technical support in the Microsoft Office 2003 suite of applications.  Training included introduction to the application interface, commonly used keyboard shortcuts, accessing help menus, creating and saving new documents, adding and formatting text, graphics and images, and additional application specific functionality. 

Freelance Web & Graphics Designer  (2001 – Present)

Responsibilities - Design, construct, and maintain informational and commercial websites.  Also provide technical support and collaborate with web hosting service providers.




Preparing Teachers to use Technology (PT3) (2000 – 2002)
Enhancing Education Through Technology (E2T2) (2004 – 2007)
Teacher Leader Quality Partnership (TLQP) (2004 – 2007)

Responsibilities - Create procedures and documentation for iBook mobile wireless labs, hardware and software, including Microsoft Office applications. Maintain, repair and upgrade hardware and software. Provide technical training of undergraduate and graduate students, in-service teachers, higher education faculty and staff.  Document program specific competencies for a Technology Certificate Program.


Binghamton University, Binghamton, NY

         Graduate Teaching Assistant (2000 – 2001)
         To Dr. Anna Tan Wilson in Biology 440 “Biology Multimedia Development”       

  • Responsibilities - Contribute to the development of the syllabus and overall course structure.  Give biweekly instruction in developing educational multimedia presentations through the use of Adobe Photoshop, Macromedia Director, Microsoft PowerPoint and Word.  Develop and maintain course website.  http://bingweb.binghamton.edu/~biol440

         Graduate Teaching Assistant (1999 – 2000)
         To Dr. Michael Armstrong in Biology 115 ”Introductory Biology Laboratory”

  • Responsibilities - Collaborate on lab and exam development, give laboratory demonstrations, meet with students upon request, and grade all written work.


  • Microsoft Office

  • Windows

  • Mac OS X


  • Blackboard

  • WebCT


  • iTunes U

  • Camtasia Studio

  • HTML

  • CSS

  • iMovie

  • Garageband

  • Dreamweaver

  • iWeb

  • Photoshop

  • Social Media

  • Social Networking

  • Jing

  • SnagIt

  • Campus EAI CMS (LifeRay)

  • Turning Point

  • Keynote

  • Smartboard Notebook

  • Digital Photography

  • Digital Video Production

  • HTML


Conference on Instructional Technologies (CIT) – Organizer (2009-2012)

  • Member - Vendor and Poster Committee
    • Solicited and organized vendors for the two-day vendor showcase.  Communicated registration and submission deadlines.  Requested contributions for the Vendor Showcase Drawing.

Conference on Instructional Technologies (CIT) – Organizer (2005 - 2008)

  • Chair - Vendor and Poster Committee
    • Solicited and organized vendors for the two-day vendor showcase.  Communicated registration and submission deadlines. Determined vendor area layout. Requested contributions for the Vendor Showcase Drawing.

Conference on Instructional Technologies (CIT) – Presenter (2004 - 2008, 2011-2012)

  • Presentation (2012) – “Improving Student Perceptions of Course Quality through User-Centered Design”
    Co-Presented with Jamie Heron-Starr
    • Using student technology familiarity and opinion surveys to drive iterative changes in online course layout, design and communication.
  • Presentation (2011) – “Donít Do That. Do This! Design Strategies for Improving Student Satisfaction and Success in Online Courses”
    • Based on a review of the literature and supplemented by anecdotal experiences as an online instructor and instructional designer, presented best practices for online instruction and corresponding design elements related to course structure, course activities, effective use of instructional technologies, and effective and timely communication with students.
  • Workshop (2008) – “Creating an Enhanced Podcast from a PowerPoint Presentation”
    • Demonstrated how to combine PowerPoint slides and audio recordings in Garageband into an enhanced podcast (narrated slideshow that allows for nonlinear playback). Examples of student-produced podcasts from SUNY Cortland’s iTunesU were also shown.
  • Workshop (2008)- “Get a Second Life!”
    Co-Presented with Dr. Amanda Hollister
    • Participants created an avatar and became familiar with the basic functions of communication and navigation in the Second Life virtual world.  Afterwards, they were given a tour of some of the educational sites in Second Life and discussed possible uses within the classroom.
  • Workshop (2008) - “Creating a READ Poster with Photoshop”
    Co-Presented with Dawn Van Hall
    • Using Adobe Photoshop, participants created posters using graphics, photographs and type modeled after the American Library Association series of posters for the promotion of reading.
  • Paper Presentation (2008) - “TechInfo: A Collaborative Technology Resource for the Masses”
    Co-Presented with Dr. Amanda Hollister
    • Discussed how TechInfo has evolved from a simple website to a service-oriented portal and how it serves as a collaborative knowledge database containing information on technology resources, answers to frequently asked questions and related technology announcements.  Also discussed challenges faced such as recruiting contributors, maintaining information, and dealing with a potential campus redesign.
  • Poster (2008) - “Maintaining a Virtual Campus in Second Life”
    Co-Presented with Dr. Amanda Hollister
    • Demonstrate and discuss the successes and challenges of setting up and maintaining a virtual campus presence. 
  • Workshop (2007) - “Create Podcasts from Your PC with Camtasia Studio 4”
    • Familiarized participants with best practices of podcasting and podcast production utilizing Camtasia Studio. Provided an opportunity to create podcasts and vodcasts. Presented an introduction to the iTunes U program at SUNY Cortland.
  • Workshop (2005) - “Building a Distance Learning Multimedia System”
    • Gave a basic overview of what elements are necessary to build a simple multimedia system for the purpose of creating distance-learning modules utilizing SofTV Presenter and Camtasia Studio. Information on necessary equipment, including but not limited to digital video cameras, microphones, video switchers, lighting, and software, specifically Camtasia Studio and SofTV
  • Workshop (2004) - “What You Need to Know BEFORE You Build A Website”
    • Topics included website content, design and layout, copyright law and fair use, and how to avoid the most common mistakes in web design.  Briefly discussed Macromedia Dreamweaver MX and basic HTML
  • Workshop (2004) - “Photoshop Basics for the Beginning Web Designer”
    • Covered the fundamental skills for creating professional graphics that compliment and emphasize the content of a website.  Introduced basic tools in Photoshop.
  • Presentation (2004) - “Development of an Electronic Tutorial Library”
    • Discussed the development of tutorials for popular productivity applications by interns for an Electronic Tutorial Library.  Tutorials were created using Camtasia Studio and broke down the basics of each program into manageable and easy to follow lessons.

SUNY Technology Training Center – Presenter (2006)

  • Workshop - “Camtasia Studio”
    • Covered the basics of the application interface, and how to capture, edit and produce videos of screen activity.  Discussed best distribution methods including creation of flash-based web pages, CDs and Podcasting.

New York State Association for Computers and Technology in Education - Conference Podcast Coordinator (2006)

  • Responsible for setup of audio and video equipment for the purpose of recording presentations for the NYSCATE Southern Tier Cohort Podcast

 New York State Association for Computers and Technology in Education – Presenter (2006)

  • Group Presentation - “Enhancing Education Through Technology”
    • Discussed the implementation of a mac-based grant program at the Binghamton City Middle Schools aimed at improving math and literacy through the incorporation of technology in the curriculum

North Eastern Regional Meeting of the American Chemical Society – Organizer (2006)

  • Chair - Vendor and Exhibitor Committee

 Council of SUNY Business Deans and Administrators - Presenter  (2005)

  • Presentation - “Distance Learning at Binghamton University”
    • Discussed best practices and models of distance learning programs at Binghamton University. Gave a basic overview of what elements are necessary to build a simple multimedia system for the purpose of creating distance-learning modules utilizing SofTV Presenter and Camtasia Studio. Compared the CLT and EngiNET recording systems in format, distribution, cost, facilities and staffing

 Conference on Instructional Technologies (CIT) – Organizer (2005)

  • Chair - Vendor and Poster Committee
  • Member - Local Planning Committee
  • Member - Workshop Committee

Illinois Technology Conference for Educators – Technology Staff  (2004)

  • Responsible for loading in, set up, tear down, and troubleshooting of multimedia equipment, and software installation for a week-long conference Demonstrate an understanding of both Mac and Windows platforms in wired and wireless environments.